Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-property-insurance-phoenix.livebursts.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Customer Data Protection Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://commercial-property-insurance-phoenix.livebursts.com
  2. All applications, services, and products offered through our platform
  3. Interactions between users and our digital assets
  4. Links to external platforms or sites that we may include on our website, which have their own privacy policies governing user data collection.

Processing Activities

This policy covers personal data processing when you engage in the following activities:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Communicating with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, including but not limited to:

  1. Account Information: Details associated with your user account, such as username, email address, and password hashes.
  2. Payment Information: Transaction records, payment method details, and billing addresses for processing insurance-related payments.
  3. Financial Information: Income levels, investment portfolios, or other financial data relevant to insurance assessments.
  4. Purchase Information: Items purchased, purchase frequency, and transaction amounts for service improvement.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile app usage data collected through cookies and similar technologies.
  6. Location Data: GPS coordinates or other location-based services data to personalize your experience (with your consent).
  7. Feedback: User comments, reviews, and responses to surveys for product enhancement.
  8. Social Media Information: Details from social media platforms when you interact with our content, including likes, shares, and comments.
  9. Product Information: Preferences, selections, and interactions with our insurance products and services.

We gather this data through direct user input, server logs, browser cookies, and other tracking technologies. Additionally, we may receive personal data from third parties, such as marketing partners or business associates, subject to their privacy practices.

Cookies

We employ cookies for enhanced user experience and analytics purposes:

  1. Strictly Necessary Cookies: Essential for website functionality, ensuring security, and maintaining session continuity.
  2. Preference Cookies: Personalizing your website experience based on location, language, and other preferences.
  3. Analytics Cookies: Tracking user interactions to provide insights into website performance and user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy. Our retention periods are as follows:

  1. Financial Records: Retained for a minimum of 7 years due to legal requirements.
  2. User Accounts: Data stored until the account is inactive for an extended period or upon request for deletion.
  3. Analytics Data: Aggregated and anonymized data kept for up to 12 months for business intelligence purposes.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct any inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  4. Restriction: Limit our processing of your data for specific reasons.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data based on legitimate interests or consent.
  7. Non-Discrimination: Assert your rights without negative treatment.

To exercise these rights or for data-related queries, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website with a revised effective date. We encourage users to review these changes periodically.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to:

Email: [email protected]
Address: [Provide Physical Address]

We are committed to handling your personal data with the utmost care and respect for your privacy.